About Mac Pal

Mac Pal is the friendly computer buddy for the people who still call you every time their printer won't print.

Why Mac Pal exists

Most of the tools we build assume the person using them already knows what they're doing. Mac Pal was built for everyone else. The Mom who loves her Mac but can't find her VPN settings. The Dad who's worried a popup on his screen might be real. The grandparent who just wants to change the font size in Safari without calling their grandkid.

You can only be their unpaid IT department for so long. Mac Pal is the next best thing to you being in the room with them, without the guilt trip when you can't answer.

How it works

You install Mac Pal on their Mac, set it up once, and show them how to hold Control and Option to ask a question. From then on, whenever they're stuck, Mac Pal quietly looks at their screen and talks them through whatever they need. No menus to memorize. No app to open. Just a friendly voice that always has time.

Under the hood, Mac Pal uses some of the best AI models in the world to understand what's happening on their screen. When they ask a question, Mac Pal gently moves the cursor to the right place and explains what to do. It's the difference between reading a manual and having someone point at the button.

Who makes it

Mac Pal is built by Jason Zook in Austin, Texas. It's a small, independent product that exists because enough people asked their parents "did you try restarting it" one too many times.

Get in touch

If you have a question, a bug report, or just want to say hi, email hello@macpal.app. Real human replies, usually within a day or two.