Terms of Service

Last updated: April 2026

These terms govern your use of Mac Pal. By using Mac Pal, you agree to these terms. If you don't agree, please don't use Mac Pal. We'll try to keep this short and plain.

What Mac Pal is

Mac Pal is a macOS application that helps you get help with your Mac. You hold a keyboard shortcut, ask a question, and Mac Pal looks at what's on your screen and answers out loud. Mac Pal uses large language models and speech services provided by third parties to do this.

Your subscription

• Mac Pal costs ten dollars per month, billed monthly, after a 3-day free trial.
• Your trial requires a payment method. You won't be charged until the trial ends.
• You can cancel any time from the Mac Pal menu or by signing in at macpal.app/login. Your subscription stays active until the end of the current billing period.
• One subscription covers one Mac at a time. You can move your subscription to a different Mac from your account page.
• If your payment fails, Mac Pal will pause your access until you update your payment method.

What you can and can't do

You're welcome to use Mac Pal for personal use, including helping a family member or friend. Please don't:

• Share your account or try to use Mac Pal on more than one Mac at the same time.
• Attempt to extract, reverse engineer, or bypass the subscription system.
• Use Mac Pal to generate content that's illegal, harmful, or violates the rights of others.
• Automate or script Mac Pal in a way that exceeds normal human usage.

Content and data

When you ask Mac Pal a question, the app captures a screenshot of your Mac and sends it along with your audio transcript to our servers, which forward it to AI providers to generate an answer. Screenshots and audio are not stored after the response is generated. You can read more in our Privacy Policy.

No warranty

Mac Pal does its best, but it can be wrong. Don't rely on Mac Pal for financial, medical, legal, or safety-critical decisions. If Mac Pal tells you something that sounds off, verify before acting on it. Mac Pal is provided "as is" without warranties of any kind.

Limitation of liability

To the maximum extent permitted by law, Mac Pal and its creator are not liable for any indirect, incidental, or consequential damages arising from your use of the app. Our total liability is limited to the amount you paid us in the most recent twelve months.

Changes to these terms

We may update these terms from time to time. If we make a meaningful change, we'll email you. Continuing to use Mac Pal after a change means you accept the new terms.

Contact

Questions? Email hello@macpal.app. We read every message.